Privacy Policy

1. Controller

Responsible for processing personal data on bitspire.ch is:

For any data protection question or request, write to the address above.

2. Visiting the website

When you open a page, your browser sends technical data to our server: IP address, date and time, requested URL, referring page, browser and operating system. We need this data to deliver the website and to keep it secure. The website is hosted on Microsoft Azure in the Switzerland North region (Zurich). Technical log data is kept for at most 30 days, unless a security incident requires longer retention.

Fonts, scripts and images are served from our own server. We do not embed content from third parties such as Google Fonts, videos, maps or social media plugins. Links to other websites, for example LinkedIn, are plain links: data only reaches the other provider once you click them, and their privacy policy applies from then on.

3. Cookies

We only use technically necessary cookies, which expire when you close the browser:

• .AspNetCore.Culture remembers the language you chose.
• .AspNetCore.Antiforgery.* protects forms against cross-site request forgery.

We do not use cookies for analytics or advertising.

4. Web analytics with Umami

To understand which content is useful, we use the open-source software Umami. We run it ourselves on Microsoft Azure in Switzerland; no data is passed to the developer of Umami or to other third parties. Umami sets no cookies. Your IP address is used only at the moment of the visit to determine the country, region and city, using a location database on our own server, and to form a pseudonymous visit ID together with the browser details and a key that changes monthly. The IP address itself is not stored.

Umami records the pages viewed with their title and address, including campaign parameters such as utm_source, the referring page, country, region and city, device type, browser, operating system, screen size, language and page load times. We evaluate only aggregated statistics and do not create user profiles. Raw data is kept for at most 24 months.

We base this on our legitimate interest in improving the website. You can object at any time: the button below stops analytics in this browser. Content blockers that block umami.bitspire.ch have the same effect.

5. Contact form and email

When you use the contact form or write to us, we process your name, email address, subject, message and any further details you provide, in order to answer your request and, where applicable, to prepare or carry out a contract. The form sends your message by email to our mailbox at Google Workspace. If you ask for a copy, it is sent to the address you entered.

We keep messages as long as needed to handle your request. Correspondence relevant to a business relationship is kept for up to 10 years, as Swiss law requires (Art. 958f CO).

6. eBooks and whitepapers

You can download our eBooks and whitepapers without entering any data. Next to the download, you can optionally ask us to contact you personally. With your consent, we then store your name, company, email address, language, the eBook you came from and your country, which we derive from your browser's language setting, in our own CRM system. We use this data only for a personal conversation about your projects, not for newsletters or advertising.

You can withdraw your consent at any time by email to contact@bitspire.ch; we then delete your entry. Without withdrawal, we delete entries at the latest 24 months after our last contact, unless a business relationship has developed. If the CRM is temporarily unavailable, your details are sent to our mailbox by email instead and entered manually.

7. Service providers and disclosure abroad

We do not sell personal data or pass it on for advertising. We use the following service providers, who process data on our behalf:

• Microsoft Azure (Microsoft Ireland Operations Ltd.): hosting of the website, analytics and CRM. Data is stored in Switzerland. Access by Microsoft from the USA, for example for support, cannot be ruled out.
• Google Workspace (Google Cloud EMEA Ltd., Ireland, and Google LLC, USA): email. Messages may be stored in the USA and other countries.
• Cloudflare (Cloudflare, Inc., USA): domain name service. Requests to www.bitspire.ch are forwarded via Cloudflare, and opt-in data is transmitted via Cloudflare to our CRM.

Ireland is a country with adequate data protection according to the Swiss Federal Council. For the USA, Microsoft, Google and Cloudflare are certified under the Swiss-U.S. Data Privacy Framework, which the Federal Council has recognised as adequate since 15 September 2024.

8. Data security

All connections to bitspire.ch are encrypted (HTTPS). Access to our systems is limited to the people who need it and protected by appropriate technical and organisational measures.

9. Automated decisions and profiling

We do not make automated individual decisions and do not use profiling.

10. Your rights

Under the Swiss Federal Act on Data Protection (FADP) you have the right to:

• request information about the personal data we hold about you,
• have incorrect data corrected and data deleted,
• object to processing and withdraw consent with effect for the future,
• receive the data you provided in a common electronic format.

Write to contact@bitspire.ch. We answer free of charge, as a rule within 30 days, and may ask you to prove your identity. If you disagree with how we handle your data, you can contact the Federal Data Protection and Information Commissioner (FDPIC).

11. Legal basis

We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP). Where the EU General Data Protection Regulation (GDPR) applies, our legal bases are your consent (Art. 6(1)(a) GDPR, eBook opt-in), the preparation or performance of a contract (Art. 6(1)(b) GDPR, contact requests) and our legitimate interest in operating, securing and improving the website (Art. 6(1)(f) GDPR). Visitors from the EU can also lodge a complaint with the data protection authority in their country.

12. Client projects

This policy covers bitspire.ch. When we process personal data on behalf of clients in software projects, the client's privacy policy and our separate agreements apply.

13. Changes

We adapt this policy when our processing changes. The version published here applies.